And if they are both failing to establish a connection, then the issue is with your home network. However, if your PC can connect, something is wrong with the setup on your phone. Doing so will let you know if it is a networking or device problem. For instance, if you cannot connect the Android device, check with your PC to see if you can connect. Remove parental/security controls on your router.Īlternatively, you can also try to connect a different device on the same network. Please try to connect using a different connection protocol. Remove the application, reboot your device, and install the VPN client again. In some cases, they interfere with VPN connections. Temporarily disable potentially antivirus/firewall software or any other possible interfering apps. Log out of your account in the application and log back in. Download the Fire Stick VPN app and use it for other platforms, like Windows, macOS, Android, iOS, Linux, Xbox and PlayStation consoles, Apple TV, and routers. Enjoy the best security for your Amazon Fire TV Stick and up to six additional platforms simultaneously. After following each set of instructions, check to see if the problem persists. Protect all your devices with one CyberGhost Fire Stick VPN subscription. Some general recommendations if you are unable to connect are also given below. Troubleshooting VPN connection on Linux app Troubleshooting VPN connection on Android Troubleshooting VPN connection on Windows

Should you encounter connection problems on any of these devices, check our guides below: *If you have a router/modem combo, just unplug that device.Various internal and external factors play a role in the process of establishing a VPN connection, such as the network preferences of your device, the protocols used on your network, other software, the type of network (home, public, mobile data), and so on. Uninstall the app, reboot your device, and install the app again. Wait 30 seconds, the network is now refreshed. Sometimes restarting your device will do the trick. Unplug power cables from modem and router*Ĥ. To do that, launch the CyberGhost VPN app and go to Settings (the Cogwheel icon) -> CyberGhost VPN -> Repair Virtual Network Cardġ. Repair virtual network card using the CyberGhost VPN function.Ĭonflicts with other software can disable or damage CyberGhost's virtual network card.Log in to your router, look for the 'Security' tab and see if any security features or parental controls are turned on. That gives you many options to hide your IP address while you torrent. Subscribe to CyberGhost VPN and get access to our massive server network across 100 countries. Some ISPs usually equipped their routers with parental/security controls enabled by default. CyberGhost VPN has torrenting-optimized servers to give you the speeds you need. Remove potential safety Security or Parental controls from your router. I spent several weeks stress-testing all the latest features of CyberGhost VPN to find out if it really is one of the top VPNs on the market. Temporarily disable any applications that may interfere.Ĭertain apps that can gain control of the network on your device may interfere with the VPN connection of CyberGhost. Your VPN connection might be blocked by a firewall, antivirus, or anti-spyware program.Then try connecting again.ĭisable IPv6 support. Uninstall the app, reboot your device, and install the app again. Temporarily disable any applications that may interfere. Sometimes restarting your device will do the trick. To do so, launch the CyberGhost application, visit the Settings tab, look for the VPN protocol, and choose between OpenVPN or IKEv2.ĭue to a series of factors, one location may offer a more stable connection than others. Change the 'Automatic selection' option used on the CyberGhost VPN application.

If you still can't connect, here is what you should try further :

Restart your computer and check if the issue persists. Open cmd.exe as administrator and run these commands one by one : ipconfig /release Resetting your computer’s Internet Protocol (TCP/IP) settings to default can solve some connectivity issues.ġ. Unable to connect to CyberGhost VPN servers Try different server locations. This topic covers various troubleshooting steps to help resolve connectivity issues.Īfter each step, check if the issue still remains. There are a number of factors that may be responsible for why a VPN connection could not be established.

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